When you first decide to learn more about VoIP, you’ll be bombarded with information on the internet. However, some of this information is good, and some is bad. Plus, some of it is completely inaccurate and crazy. It makes researching this topic difficult and confusing. It is important to be clear on the true facts with VoIP before you make any decisions or judgements. So we decided to find the biggest, most common myths about VoIP and bust them by giving you the truth.
Myth #1: VoIP Isn’t Reliable
Busted: The reliability of a hosted PBX is directly related to the quality of an business’ internet connection. It really is that simple. Folks who jump on the internet to discredit VoIP and claim it to be unreliable are facing this issue because they have poor internet service with not enough bandwidth. If your business takes initiative in increasing your bandwidth, the call quality and support for call volume automatically improves. It’s just about meeting the standard requirements.
Furthermore, a hosted PBX solution can be set up with plenty of redundancy to ensure it’s reliability. They can be configured to forward calls to employee mobile phones in the case of a power outage or internet failure. There’s also advanced routers you can buy for your business that offer redundancy solutions to ensure no interruption of service.
Myth #2: VoIP Isn’t Secure
Busted: VoIP is actually more secure than traditional landline connections. In today’s world hacking, identify theft, and more are becoming more and more common. Since so much personal and sensitive information is now stored and transmitted over the internet, your business needs a way to know it’s all secured. Since many business owners do’t have a strong background in setting up network security, it makes sense to opt for a cloud based VoIP solution, where all calls pass through a highly secure and heavily monitored hosting environment.
Myth #3: VoIP Isn’t Scalable
Busted: Not really sure where this one came from, its absurd! Flexibility and scalability is what VoIP does best. To begin with, there’s a plan for any application, from small- or medium-sized businesses to enterprise level. But more importantly, solutions can easily be bumped up or notched down depending on business growth. This includes adding or removing multiple locations, new users or features and capabilities. More importantly, scaling up or down can be done without worrying about the system experiencing any downtime.
Don’t let all the misinformation out there guide your purchasing decisions. Getting the facts is key, and once you have them you’ll realize VoIP solutions are changing the way business is done. And they’re doing it by combining reliability, better quality, affordability and scalability.
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