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Choosing the Right IP Phones for Your Business

You may not have given this much thought, but it’s important to recognize that hosted VoIP has two basic elements – the desk phones and the service itself. When it comes to the phones, you can treat...

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3 Ways VoIP Improves Teamwork at Your Business

We all know how valuable teamwork is in the world of business. Being able to rely on your team to get a project done is a great feeling. Employees want to work in an environment where they feel like...

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5 Key Questions to Ask Before Deciding on a VoIP Provider

If you frequently read our blog, you’ve got an arsenal of great reasons to switch your business phone system to VoIP. You’ve learned all about how VoIP works, and why a cloud based PBX is the way to go...

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Going Green With VoIP

There’s a long list of benefits that come with switching your business from traditional phone systems to VoIP services. Most folks will immediately think of the reduced IT costs and the ways the system...

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The Benefits VoIP Systems Give Call Centers

VoIP services are no longer the new kid on the block when it comes to technological advancements, and this is obvious when looking at how many businesses have adopted these systems. The increased...

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5 Statistics That Prove VoIP is Taking Over Business Communications

VoIP is on the track to become the dominant form of voice communication. With a better quality service that costs less than traditional phone lines, this news comes at no surprise to current users....

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Biz Dev Corner: What Happens if my Internet Goes Out?

The Biz Dev corner is a new video series by our Business Development Director Gianni D’Alerta that touches on various VoIP and IT topics. Good Morning! My name is Gianni D’Alerta and I’m the Business...

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The Impact of VoIP on The Customer Experience

You may offer your customers support channels through email, a ticketing system and even social media, but 75 percent of them still think phone support is their fastest resolution channel, according to...

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Take Your Business Mobile With These Key VoIP Features

Mobility is a major trend across businesses of all sizes, with Citrix finding 61 percent of workers are taking on job duties outside the office. An increase in bring your own device (BOYD) policies,...

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VoIP is Trending – Just ask Google

VoIP technology has experienced a huge surge in growth over the past few years, and this trend is set to keep up as the technology becomes more and more dominant among businesses of any size. This...

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