VoIP is Trending – Just ask Google
VoIP technology has experienced a huge surge in growth over the past few years, and this trend is set to keep up as the technology becomes more and more dominant among businesses of any size. This...
View ArticleTake Your Business Mobile With These Key VoIP Features
Mobility is a major trend across businesses of all sizes, with Citrix finding 61 percent of workers are taking on job duties outside the office. An increase in bring your own device (BOYD) policies,...
View ArticleThe Impact of VoIP on The Customer Experience
You may offer your customers support channels through email, a ticketing system and even social media, but 75 percent of them still think phone support is their fastest resolution channel, according to...
View ArticleBiz Dev Corner: What Happens if my Internet Goes Out?
The Biz Dev corner is a new video series by our Business Development Director Gianni D’Alerta that touches on various VoIP and IT topics. Good Morning! My name is Gianni D’Alerta and I’m the Business...
View Article5 Statistics That Prove VoIP is Taking Over Business Communications
VoIP is on the track to become the dominant form of voice communication. With a better quality service that costs less than traditional phone lines, this news comes at no surprise to current users....
View ArticleThe Benefits VoIP Systems Give Call Centers
VoIP services are no longer the new kid on the block when it comes to technological advancements, and this is obvious when looking at how many businesses have adopted these systems. The increased...
View ArticleGoing Green With VoIP
There’s a long list of benefits that come with switching your business from traditional phone systems to VoIP services. Most folks will immediately think of the reduced IT costs and the ways the system...
View Article5 Key Questions to Ask Before Deciding on a VoIP Provider
If you frequently read our blog, you’ve got an arsenal of great reasons to switch your business phone system to VoIP. You’ve learned all about how VoIP works, and why a cloud based PBX is the way to go...
View Article3 Ways VoIP Improves Teamwork at Your Business
We all know how valuable teamwork is in the world of business. Being able to rely on your team to get a project done is a great feeling. Employees want to work in an environment where they feel like...
View ArticleChoosing the Right IP Phones for Your Business
You may not have given this much thought, but it’s important to recognize that hosted VoIP has two basic elements – the desk phones and the service itself. When it comes to the phones, you can treat...
View ArticleHow the FCC is Changing VoIP Services
The Federal Communications Commission (FCC) is a governmental agency tasked with regulating interstate communications in America. It has long been the regulatory agency for TV, radio and even satellite...
View ArticleA Simple VoIP Guide for Nontechnical Users
Voice over IP (VoIP) has made telecommunications much simpler and, in most cases, much less expensive for companies of any size. However, when discussions about VoIP start moving into servers, Session...
View ArticleThings To Consider After Installing Your VoIP System
So, you finally made the decision to make the switch your business phone system to VoIP. Congratulations! Now that you’ve brought in a cloud based PBX to your company, there’s a bunch of exciting...
View ArticleQuick Guide: Steps to Switching your Business Phone System to VoIP
We’ve covered the benefits and advantages of VoIP plenty of times on this blog. We’ve gone over the different features a hosted PBX business phone system brings to your business. We’ve even given you...
View Article4 Ways VoIP Changes The Way You Do Business
The emergence of VoIP has had a major impact on how people communicate over long distances. There are few people these days who haven’t used, or at least heard of, Skype. What many people may not know,...
View ArticleTips for Better VoIP Call Quality – Part 2
VoIP systems allow businesses to communicate over the Internet. Switching a company’s telecommunications to running over the internet has so plenty of benefits that we constantly cover on our blog....
View ArticleTips for Better VoIP Call Quality – Part 1
VoIP systems allow businesses to communicate over the Internet. Switching a company’s telecommunications to running over the internet has so plenty of benefits that we constantly cover on our blog....
View ArticleTop 3 VoIP Myths Busted
When you first decide to learn more about VoIP, you’ll be bombarded with information on the internet. However, some of this information is good, and some is bad. Plus, some of it is completely...
View ArticleWhy Multi-Location Companies Should be Using VoIP
VoIP offers many benefits to its users by embracing cloud-based technology. With VoIP, businesses can cut out the middleman and the long-distance calling fees by using their internet connection to...
View ArticleWhat Does V-O-I-P Stand For?
We talk about VoIP quite often on this blog, for obvious reasons. And although VoIP has become increasingly popular and present in the business landscape over the past few years, there’s still plenty...
View Article